Our commitment to complete protection of your information

Introduction & Scope

77det ("we", "our") is a secure and reliable online gaming and sports betting platform in Bangladesh. Protecting the privacy of your personal information is our highest priority. This Privacy Policy ("Policy") tells you what types of information we collect, how we use it, who we share it with, and what your rights are.

This Policy applies to the 77det website (https://77det.lat), its mobile version, and related services ("Services"). By using our Services, you consent to the data-processing practices described in this Policy. If you do not agree with this Policy, please refrain from using our Services.

Our Services are intended only for individuals aged 21 or older. We do not knowingly collect information from any minor. If you believe we have inadvertently collected information from a minor, please contact us immediately.

What Information We Collect

77det collects user information in several ways. The categories of information collected are described in detail below:

2.1 Information You Provide Directly

When you create an account on our platform or use our Services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Payment method details — such as bKash, Nagad, Rocket, or Upay numbers (for processing transactions)
• Details of communications with customer support

2.2 Automatically Collected Information

The following information may be collected automatically while you use our Services:

• IP address and device information (device type, operating system, browser version)
• Log data — time of site visits, page view history, session duration
• Information collected through cookies and tracking technologies
• Location data (approximate location based on IP address only)
• Usage patterns and gaming activity statistics

2.3 Information Received from Third Parties

In some cases we may receive information from payment providers or identity verification services. This information is used solely to cross-check your account details and to prevent fraud.

Purposes of Data Use

77det follows strict guidelines and uses your information only for the following legitimate purposes:

3.1 Providing and Operating Services

• Creating, managing, and securing your account
• Processing deposits, withdrawals, and other financial transactions
• Ensuring the smooth operation of gaming and betting services
• Calculating and distributing bonuses, rewards, and VIP benefits
• Customer support services — via live chat and email

3.2 Security & Compliance

• Verifying identity and confirming age (complying with the 21+ age requirement)
• Detecting and preventing fraud, money laundering, and other irregularities
• Meeting legal obligations and fulfilling regulatory responsibilities
• Implementing and monitoring responsible gaming policies
• Maintaining SSL encryption and cybersecurity

3.3 Improvement & Personalisation

• Analysing usage patterns to improve the platform experience
• Recommending games and offers based on your preferences
• Identifying and resolving technical issues
• Testing and launching new features and services

3.4 Communication

• Sending important account-related notifications
• Providing transaction confirmations and receipts
• Sending security alerts and password recovery information
• Promotional communications, subject to your consent

Cookies & Tracking Technologies

The 77det website uses cookies and similar tracking technologies. A cookie is a small text file stored on your device that helps improve your browsing experience.

4.1 Types of Cookies

We use the following types of cookies:

• Essential cookies: These are necessary for the platform's core functionality — such as maintaining login sessions and ensuring security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect statistics to help us understand how users interact with the site.
• Marketing cookies: Used to show relevant advertisements — only with your consent.

4.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect some platform functionality. Most modern browsers offer cookie management options available in the browser's settings menu.

Data Sharing & Disclosure

77det does not sell your personal information to third parties. However, in certain specific circumstances, information may be shared in a limited way:

5.1 Service Provider Partners

We may share necessary information with payment processing services (such as bKash, Nagad, Rocket, Upay), identity verification agencies, and technology support providers. These service providers operate under strict confidentiality agreements and may use the information only for their designated tasks.

5.2 Legal Obligations

We may be required to disclose information as required by law, pursuant to a court order, or in response to a valid request from a competent authority. In such cases, only the information specifically requested will be disclosed, nothing beyond that.

5.3 Business Changes

If a change occurs in the business structure of 77det (such as a merger or acquisition), user information may form part of the related assets. In such cases, we will provide advance notice.

5.4 What We Will Never Share

We will never disclose your information in the following circumstances:

• Selling to third parties for advertising purposes
• Use for marketing purposes without your consent
• Use for any purpose not described in this Policy

Data Security Measures

77det applies industry-standard technical and organisational measures to ensure the security of your information:

6.1 Technical Safeguards

• SSL/TLS encryption: All data transfers between you and our servers are protected by industry-standard encryption.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is stored.
• Firewall & security monitoring: Our systems are under continuous security monitoring.
• Two-factor authentication: Available for additional account protection.
• Regular security audits: Periodic reviews are conducted to identify potential vulnerabilities.

6.2 Organisational Safeguards

• Need-to-know data access controls — only those who require it can access the information
• Regular data protection training for staff
• Rapid response plan in the event of a data breach
• Third-party service providers bound by strict confidentiality agreements

While we ensure the highest level of technical protection, no internet-based system is 100% secure. We are prepared to act quickly in the event of any security incident and will notify affected users as necessary.

Data Retention & Deletion

77det retains your information only for as long as necessary to fulfil the relevant purpose or to comply with legal obligations.

7.1 Retention Periods

• Account information: For the duration the account is active and for the applicable legal period after closure
• Transaction records: For the period required under financial regulations
• Logs & technical data: Generally up to 90 days, may be longer if required for security purposes
• Marketing data: Until consent is withdrawn
• Customer support records: For the period necessary for dispute resolution and service improvement

7.2 Deletion Requests

After your account is closed or upon your request, we will securely delete or anonymise your personal information once the required legal retention period has ended. However, some information may need to be retained for a specified period for legal reasons.

Your Rights

You have the following rights regarding your personal information at 77det. To exercise these rights, email [email protected] or contact us via live chat:

8.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of the data collected.

8.2 Right to Rectification

You have the right to request correction of any inaccurate information. Some details can be updated directly by you in your account settings.

8.3 Right to Erasure

In certain circumstances you may request deletion of your personal information. However, some information may need to be retained due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

8.5 Right to Withdraw Consent

Where data processing depends on your consent (such as marketing communications), you may withdraw that consent at any time. Withdrawing consent will not affect any processing that took place before the withdrawal.

8.6 Right to Lodge a Complaint

If you have any concerns about how your information is handled, please contact us first. We are committed to resolving matters appropriately.

Protection of Minors

77det's services are intended solely for individuals aged 21 or older. We do not knowingly collect or process personal information of any minor.

We take age-verification steps at the time of account registration. If we receive evidence that a minor is using our platform, we will immediately close that account and delete any collected information.

If a parent or guardian believes their child is using or attempting to use our platform, please contact us immediately at [email protected].

Policy Changes and Updates

77det may change or update this privacy policy from time to time. This policy may be revised as a result of service improvements, new legal requirements, or business changes.

For significant changes, we will notify you in the following ways:

• Displaying a notice on the site
• Sending a message to your registered email address
• Notification upon logging into your account

Continuing to use our services after a change has been made will be considered your acceptance of the updated policy. If you do not agree to the revised policy, you may request that your account be closed.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated support team is ready to assist in both Bengali and English.

We take your complaints seriously and will do our best to resolve them as quickly as possible. We operate with full transparency on privacy-related complaints and will keep you informed about our decisions.